Very friendly and helpful agents. Very professional and quickly find suitable tenant.
Absolutely appalling service, does not communicate with the tenants and does not refer them to maintenance services until months later. In addition, when putting claims for deposits through they enforce payments on the letting agency’s own mistakes. Very unprofessional and incompetent, therefore would not recommend the rent team from this service as they will let you down. I would say that there is one brain cell between them but there would have to a brain cell there in the first place.
We had an appointment at 3 pm today. When we arrived there it was 2 to 3 so we knocked on the door but no-one answered and there wasn’t anyone from the agency so we waited in front of the property for 10 more minutes. Nobody came since then and we decided to knock on the door for the last time before we left. The house owner answered and told us that they had already accepted an offer. So ultimately our appointment was cancelled and wee weren’t even informed.
MUSTAFA ALİ KÖSEÖMÜR
Heidi popped around to my property for the twice yearly inspection, she was very friendly and easy to talk to.
The online maintenance reporting is simple to use and someone gets back to you very quickly, huge bonus in my opinion.