Took nearly 7 weeks to get my deposit back. No one ever replies when there’s a problem in the property. Constantly living with damp. Had a broken boiler for 2 months straight. Quick fix jobs to the point where a visitor got injured quite badly. When you move out, they try their best to pick faults in how you left the property to keep all of your money. Everyone is always in meetings. Lost count on how many times I have called & emailed and been ignored. All above made me spend even more money myself to live a standard life and set me back, I was there a month after I should have as no one told me the procedure for moving. Absolutely fine to start with but nothing but disappointment afterwards.
I emailed within an hour of a property being advertised on Rightmove. They will only arrange viewings on ONE day, midweek, midday regardless of whether you have work to go and refuse to allow you to view a property any other time. The best I could get was requesting a video tour to which was initially agreed and now my emails are being ignored. All communication through Hendrie the ‘office manager’ and he cannot follow a simple email thread. Incredibly rude, appalling service and clearly only care about layering their pockets with money and not helping people who DESPERATELY need a home, find one. AVOID.
Try paying for work you want doing , you’ve not answered any calls or texts, I bet you want paying yourself